Engagement terms

How Engagements Are Structured

This page is a plain-language overview. It is not a legal agreement; the signed agreement for each engagement governs.

Introduction call

The 30-minute introduction call is free of obligation and does not create a paid engagement.

Assessment

Assessment scope, deliverables, timeline, and investment are presented in a proposal. Paid assessment work begins only after an assessment agreement is electronically signed through DocuSign and the required payment is received.

Implementation

Implementation is a separate engagement. Pricing is developed after the assessment, and a separate implementation agreement is signed before any implementation work begins.

Ongoing support

Ongoing support is optional and established through its own agreement. Clients are never automatically enrolled in a recurring plan.

Cancellation and refunds

Cancellation and refund terms for each engagement are set out in that engagement's signed agreement.

Estimates

Any financial figures shared are estimates or projections, subject to validation and implementation. NetWorth LLC does not guarantee savings, ROI, or specific results.

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